Terms of service
1. General
By accessing or using the Nature Gems website, you agree to follow and be bound by these Terms & Conditions. If you do not agree, please do not use our website.
2. Products & Services
Nature Gems provides pet health, grooming, wellness, and daily care products. All product images and descriptions are for reference only. Actual products may vary slightly.
3. Pricing & Availability
All prices listed on the website are subject to change without notice. We try to keep all product information accurate, but errors may occur. In case of an incorrect price or product detail, we reserve the right to cancel the order.
4. Orders & Payments
Orders can be placed through our website. Payments can be made using online payment methods or Cash on Delivery (where available). Orders are confirmed only after successful payment or COD verification.
5. Shipping & Delivery
Delivery timelines may vary depending on your location. Nature Gems is not responsible for delays caused by courier partners or unforeseen circumstances.
6. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy. Please read the policy before placing an order.
7. Cancellation
Orders can only be cancelled before shipping. Once an order is dispatched, it cannot be cancelled.
8. User Responsibilities
You agree to provide accurate and complete information while placing orders. Misuse of the website or providing false information may result in order cancellation.
9. Intellectual Property
All content, logos, images, and designs on the Nature Gems website belong to Nature Gems and cannot be used without written permission.
10. Privacy
Your personal information is handled according to our Privacy Policy. We respect and protect your data.
11. Changes to Terms
Nature Gems reserves the right to update or modify these Terms & Conditions at any time without prior notice.
12. Contact Information
For any questions regarding these Terms & Conditions, contact us:
📞 +91 96257 26251
✉️ naturegems@gmail.com
